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ABOUT Barons Ruislip.

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service advisor was great and fox was down within the day

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Excellent customer service

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Did what was needed in good time

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Dealt with promptly

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Did everything requested and gave detailed feedback on any issues; and happy to answer questions about guidance.

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All good

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The team took care of what was needed.. and when asked questions were very obliging

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Minor problem dealt with very well

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BMW Barons Ruislip always provide Excellent customer service and looks after my car every single time and they are reliable and efficient.

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Excellent service and support from Jade. Thank you!

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Service advisors very helpful

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Good customer experience

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Very good overall

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Gavin was very helpful

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Outstanding service throughout, lovely Citnow video created by Peter De Mello, really gave an insight into me car's journey throughout the establishment. My service consultant Gavin was very helpful and gave regular updates throughout. 5 star service

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Very satisfied

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Well organised and efficient

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Job done, even if they didn't have on site the part they called me and ask me if I need an courtesy car until next day when my car was ready

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had time to show me what the computer did in car as it was all new to me

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Dave, Steve and the team are so helpful! It's nice to speak to a dealer which cares, the opposite to most main dealers.

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Recently had new timing chain and sump and rocker cover gaskets. Particular thanks to Atif for his help and service in keeping me informed. Also to Shane the technician who worked on my vehicle. Video of vehicle health check very helpful.

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The entire service process was smooth. The center even reminded me that servicing is due and we got it done.

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Helpful and efficient

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As I am heavily pregnant, a nice girl called Jade picked my car up and dropped it back after the servicing was completed.

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done What they said they would do and on time

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Customer relationship excellent.

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No problems and very helpful

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Excellent service received from the service team- particularly from Atif who was very knowledgeable and helpful during the whole process.

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Friendly and informative staff. Very helpful

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I was served by Atif, who was very friendly and and accommodating. A great asset to the company and dealership

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Safety covid - 19 measures in place, knowledgeable staff.

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Good experience

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Good team

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Quick turnaround. Contactless service.

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Jade's been brilliant through both of my visits to the garage and responded quickly to the numerous E mails I sent her ! Great service .

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Good check-in and out procedures. Very quick

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Very helpful and friendly staff.

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Quick resolution of new problem while there for routine matter

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The front of house staff were professional and welcoming when i dropped and picked the car up.